810-440 Dumps Exam Question 5

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810-440 Dumps Exam Question 5

Which two characteristics of customer relationship management are true? (Choose two.)

A. increasing customer spend on technology hardware and software
B. introducing technology solutions to the customer
C. building and maintaining rapport with relevant individuals
D. moving the customer toward positive decisions about investments and initiatives
E. enticing customer with deep discounts and promotions

ANSWER

Answer: CD


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