Dumps4download 820-424 Exam Question 9
Which of the following defines the relationship between critical success factors and KPIs?
A. Critical success factors define what must happen in order for success to be achieved, whereas KPIs are measurements that help determine the level of performance actually attained.
B. Critical success factors define how things should be measured, whereas KPIs determine when to take each measurement.
C. Critical success factors define when to take each measurement, whereas KPIs determine how things should be measured.
D. Critical success factors and KPIs are essentially the same thing.